We’ve been hand washing area rugs in our state-of-the-art cleaning studio for over 30 years. We know your experience is just as important as quality and price. With KHAZAI, your experience will be like no other.

PRE-CLEANING INSPECTION

The most important step in the cleaning process is the pre cleaning inspection

At Khazai Rug Outlet, our expert staff starts with identifying the type, age and origin of your rug. With close inspection of the foundation, knots, fringe, kilim, color, pattern, and pile fiber density we can reveal clues about the origin and age of your rug. Your carpet or dry cleaner has no clue about this important aspect of rug cleaning.

During our inspection we look for color run or bleeding, tears, dry rot, holes, dye fading, damaged fringe, discoloration, insect damage, missing face yarn, previous repairs, animal hair and pet contamination.

Knowing the details about the origin, colorfastness, construction material, and condition of your rug provides us with the information needed to determine the correct process and rug cleaning services unique to your rug.

DUSTING

Your grandma was right when she would beat the rug outside. Your rug accumulates a tremendous amount of dirt and dust from shoes and pets. This debris becomes embedded in the base of the rug.  Vacuuming alone does not remove all dirt. Getting them professionally cleaned (recommended every 2 years) is the only way to ensure your rug stays completely dirt-free. Even the strongest of vacuums are ineffective at removing all dirt. It will only remove the debris on the rug’s surface.

The most vital part of cleaning your rug is dusting. Carpet and dry cleaners do not do this step; they are only surface cleaning and are actually damaging them. These methods will make the base of your rug a clay base, which causes your rug to be stiffer, leading to shorter lifespan. Each step you take on your rug can do irreparable damage to the core construction of your rug. Dirt and soil are extremely abrasive and can break the fibers from bottom up. Most rugs lose up to 30% OF THEIR WEIGHT after dusting.

STAIN REMOVAL

Khazai Rug Cleaning with, over 100 years of experience in cleaning oriental and area rugs, has the the most experienced and knowledgeable staff in the mid-west.

Lets face it, stains are a part of life. Most spills and spots are easily removed. Visit our stain removal guide to get instructions on how get out basic stains. Difficult stains such as paint, lipstick, candle wax, permanent marker, color bleed and pet stains require special treatment. Khazai Rug Cleaning’s staff has the expertise and state-of-the-art equipment to remove these stains.

Our experts can remove the toughest stains from your rug that no other companies would able to, such as; Food & Drink Stains, Blood, Grass, Coffee, Wine, and Mud.

FLOODING

The only way to deep clean a handmade, wool rug is to first flood it with clear water. We completely saturate and submerge the entire rug in cool flowing water. This is similar to the centuries-old method of washing area rugs by immersing them in the cold water flow of a mountain fed stream.

HAND WASHING

The only way to deep clean a handmade, wool rug is rinse it. We do this by completely saturating and submerging the entire rug in cool flowing water. This is similar to the centuries-old method of washing area rugs by immersing them in the cold water flow of a mountain fed river.

RINSING

The only way to deep clean a handmade, wool rug is rinse it. We do this by completely saturating and submerging the entire rug in cool flowing water. This is similar to the centuries-old method of washing area rugs by immersing them in the cold water flow of a mountain fed river.

DRYING

Historically, after washing area rugs, they would be stretched out on the rocks to dry under the desert sun with a steady Persian wind. Similarly, we are mindful to remove all the moisture from the rug as quickly as possible. We use a roller to squeeze out the majority of the moisture and, depending on the depth of the pile, we can also utilize an extractor to pull additional moisture out of the rug. We then brush the rugs to make sure the pile matches the natural direction of the nap. After this step we are ready to transport the rug to our climate-controlled dry room. We suspend the rug over rollers and position air handlers on all sides of the rug to dry any remaining moisture as soon as possible.

FRINGE CLEANING & GROOMING

One of the most important steps is to detail the fringe after drying.  Once again, this is done by hand. We pay special attention to giving the fringe an even and bright appearance.

If your rug has a type of pile that tends to come loose and stick out over the rest of the rug’s pile, then our professional grooming will help trim these parts down to give your rug a smooth, flat surface.

FINISHING

This is the last step of the cleaning process, and requires the use of a finisher machine. A finisher machine softens the fibers of your rug, thereby giving you a soft and clean rug that is as fresh as when it was brand new.

FINAL INSPECTION

At Khazai Rug Cleaning, we are committed to providing the very best rug cleaning services. That includes pampering them when they are entrusted to us for cleaning. As a fifth generation family based business, you can count on our experience and training to revive and protect your investment.

SCOPE OF CLEANING